Could also be applied to community discussion, both online and in meatspace.
There is an extreme minority of people who comment and up/down vote who drive the discussion of the whole. The 99% rarely participate and just go along for the ride.
And the square root of that is 135, which causes 25% of the total trouble. If we could only find these people and get rid of them, we'd have paradise on Earth!
The episode focused only on the downsides of this idea, not the upsides. And of course they chose the worst possible implementation to make the plot more juicy. With this attitude you can make any technology look bad.
If 20% of people cause 80% of the trouble and this idea fixes that, then perhaps there is some merit in the idea even if you consider the downsides.
Nah... surely there's no way that software could mess up... people have all kinds of strange ideas, like traffic cameras looking for people using phones, and tag a guy scratching his head.... this surely is impossible to happen in real life with modern software.