Seriously - the misallocation of resources in areas of Google is insane. And then there are niches of the Google Cloud product that are seemingly woefully understaffed, or just negligent in their maintenance.
I was a gcloud customer for years, happily using the App Engine Flexible for a PHP apo. It wasn't perfect, but it did it's job autoscaling and managing a decent sized consumer app. For years there wasn't much like it in PHP land where you could get away with doing very little sysadmin/cloud arch and get the features they offered.
But then support just _stopped_ around 2 years ago.
The official docker images are still stuck on PHP 7.3 and there has been no updates or support for nearly 18 months in upgrading to 7.4, 8.0 or 8.1.. [1]
AppEngine wasn't some vaporware at gcloud, it was one of the OG products, yet their perfectly fine letting it just rot and officially support a version of PHP that's a year outside of security patches.
I was spending nearly $80k/yr on that product + the rest of the cloud spend that comes from tying yourself to a cloud vendor. But this issue was so bad that I invested the time migrating off appengine and google cloud to another vendor.
There are people internally assigned to this, but either complacency or lazyness or poor focus the details cost them a customer.
I was a gcloud customer for years, happily using the App Engine Flexible for a PHP apo. It wasn't perfect, but it did it's job autoscaling and managing a decent sized consumer app. For years there wasn't much like it in PHP land where you could get away with doing very little sysadmin/cloud arch and get the features they offered.
But then support just _stopped_ around 2 years ago.
The official docker images are still stuck on PHP 7.3 and there has been no updates or support for nearly 18 months in upgrading to 7.4, 8.0 or 8.1.. [1]
AppEngine wasn't some vaporware at gcloud, it was one of the OG products, yet their perfectly fine letting it just rot and officially support a version of PHP that's a year outside of security patches.
I was spending nearly $80k/yr on that product + the rest of the cloud spend that comes from tying yourself to a cloud vendor. But this issue was so bad that I invested the time migrating off appengine and google cloud to another vendor.
There are people internally assigned to this, but either complacency or lazyness or poor focus the details cost them a customer.
1 - https://github.com/GoogleCloudPlatform/php-docker/issues/530