I am one of those people. I like helping our customers. But, liking something an... | Hacker News

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aytekin on Aug 3, 2012 | parent | context | favorite | on: Why Valve? Or, what do we need corporations for..

I am one of those people. I like helping our customers. But, liking something and working on something when you feel like it is very different than having a consistent support response time of 15 minutes.

saraid216 on Aug 4, 2012 [–]

Does Valve make a promise of having a consistent support response time of 15 minutes?

aytekin on Aug 4, 2012 | [–]

That's just an example of a task which would be difficult to implement without any management.

saraid216 on Aug 4, 2012 | | [–]

1) Sounds like a challenge.

2) Then maybe that's a good reason not to do it.

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