I think it is worth pointing out a little nuance I learned while working at SAP.
- The IT department tends to hate SAP due to its insane complexity and never-ending configurability.
- The business users (procurement, A/P, finance, etc.) tend to like it because once it is set up, it “just works” for them.
It’s important to know that the buyer and user might be different folks/departments.
I've seen the sausage being made, so no longer want to eat it.
But the users, still think it is good enough. They don't see the ugliness on back end.
I think it is worth pointing out a little nuance I learned while working at SAP.
- The IT department tends to hate SAP due to its insane complexity and never-ending configurability.
- The business users (procurement, A/P, finance, etc.) tend to like it because once it is set up, it “just works” for them.
It’s important to know that the buyer and user might be different folks/departments.