Additionally, they fail to recover said account when it's taken over. My father's FaceBook account was hacked (likely through phishing) and it was impossible to contact anyone to get it back. The scum who stole his account also uploaded illegal context, so the account, along with ~10 years of personal memories, was deleted without any recourse. It was impossible to talk to a real human being at Meta. Nothing but an insanely unhelpful FAQ page.
I highly advise that you download and backup any of your personal data on all your social media accounts for yourself and your loved ones. These large companies do not care about you beyond showing you ads for dropped shipped garbage from China and AI slop tiktoks.
I had a similar experience with a Microsoft Outlook account. Supposedly this is done for legal reasons. Once an account violates certain laws, companies 'allegedly' have no choice but to permanently close that account even if you can somehow prove it was 100% the hacker who violated those rules and not you.
I highly advise that you download and backup any of your personal data on all your social media accounts for yourself and your loved ones. These large companies do not care about you beyond showing you ads for dropped shipped garbage from China and AI slop tiktoks.